Bookings Terms & Conditions (Short let)

A booking is only confirmed once full payment for the entire stay has been received via a credit card payment.

All credit card payments will incur a 3% handling fee. There are no handling fees for UK debit cards.

A £30 + VAT check out cleaning fee will be added to the reservation invoice.

The credit card used to make the reservation will be used as a Security Deposit to cover any incidental costs that may occur during the guest stays.

(The card will only be charged if any expense has occurred or the deposit conditions have not been adhered to during the guest's stay.)

Check in from 2pm.

Check out is 11am.

Notice of cancellation is required at least 14 days prior to arrival in order to avoid a cancellation charge.

Cancellations made less than 14 days prior to arrival no refund will be issued.

Cancellations made 14 days or more prior to arrival, all monies received will be refunded less a 15% cancellation fee. Refunds, where applicable, may take up to 21 days.

* All bookings made for the London Olympic Games (27.07.12 - 12.08.12) are non refundable if cancelled by the guest.

Un-returned keys will be charged at £100 + VAT to cover the cost of replacing the locks to the property.

Lost or stolen keys will be charged at £30 + VAT per key.

Any minor damage to the property and its contents caused by the Guest, Additional Occupiers or Anyone in the property with the permission of either one will be charged against the credit card details provided to make the reservation or provided as a security deposit.

Any substantial damage to the property, the building or their contents will be invoiced separately and must be paid by the Guest immediately.

The Guest agrees to pay for any losses, claims, damage or expenses incurred by the landlord and caused by actions of the Guest or their friends or anyone allowed into the property by either one.

Smoking is not allowed in apartment or the communal parts of the building. The Landlord reserves the right to charge the Guest's credit card to cover the costs of redecorating the property and replacing smoke stained fittings and fixtures, if there is evidence that there has been smoking in the property during the Guest's stay.

Concept Studio Apartments do not accept liability or provide any insurance cover for any loss or damage caused to the Guest or their possessions.

Concept Studio Apartments recommend that 'Guests' insure their travel arrangements.

If the circumstances arise, Concept Studio Apartments reserves the right to provide accommodation of a similar category or as best possible in the circumstances.

Under no circumstances are pets of any sort permitted in the Apartment or Apartment Building.

The accommodation is limited to the number of persons specified by Concept Studio Apartments.

Access to the Apartment is not exclusive to the Guest. Authorised staff from Concept Studio Apartments and their contractors have the right of access to the Apartment at all reasonable times (and at all times in case of emergency without notice to the Guests.